While working the IT help desk certainly isn’t a walk in the park, our experts agree the position definitely has its perks. Petersen compares the role to being Superman, coming to the rescue when people are in need.
Johnson says he loves the feeling of accomplishment when he completes a project, especially when it is done on time. “Getting known as the ‘go-to guy’ is a good thing,” Grabow adds. “Having an end user thank you for your work is rewarding.”
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